Frequently Asked Questions

Is the Automation Kit compatible with my existing blinds? 

The MySmartBlinds Automation Kit is designed to automate all major brands of horizontal 2-3" blinds. The Kit is not compatible with vertical blinds, cordless lift blinds, roller shades, or shutters.

Compatible brands include: Hunter Douglas, Home Decorators Collection, Norman, Levolor, Springs, allen + roth, Smith & Noble, Budget Blinds, Bali, A Better Blind,, Achim, Kohl's, justblinds, MyBlinds, Factory Direct, Chicology, Hampton Bay, Maxxmar,, Lafayette, JCPenney, Select Blinds, Kellie Clements, Blindsgalore, Graber, Comfortex, and more.

Do I need to purchase an automation hub in order for my blinds to work with my phone?

No. MySmartBlinds work without a hub. Simply download the MySmartBlinds app for iOS or Android to control from a smart device. MySmartBlinds will be compatible with Amazon Echo and Apple HomeKit in 2018, for those customers who want to integrate their blinds into their home automation system. Click here to learn more about integrating with your smart home.

Will MySmartBlinds work when I am not within Bluetooth range?

Yes. Every MySmartBlinds motor box has onboard memory. When a schedule is created from a smart device, the blinds reliably function on that schedule, even when the device is out of range. For on demand control from a smart device, users do need to be in Bluetooth range, or have a MySmartBlinds hub set up and configured.

Will the MySmartBlinds app work with my device?

The MySmartBlinds app can be downloaded and used on Apple devices running iOS 10 or newer and Android devices running 5.0 or newer. Your device must also have Bluetooth capabilities.

How long does the MySmartBlinds battery last?

The custom lithium battery needs periodic charging depending on the size of the blinds and how often they are used. On average, the battery will last approximately six months. The solar panel eliminates the need for periodic charging. We highly recommend buying the solar panel for the best experience.

How do multiple people in the same household operate MySmartBlinds?

To allow blind control to multiple members of a household, simply download the MySmartBlinds app on the App Store or Google Play to all desired devices and use the same login and password. All schedules, room names, and other settings will be synced across all devices.


Still didn't answer your question?
Contact support through the troubleshooting guide

Enter troubleshooting guide