Shipping Policy

Thank you for visiting and shopping at MySmartBlinds.com. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 business days. Custom blind orders are processed within 1-7 business days. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Free Shipping in the US. Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Damages

If you received your order damaged please submit a support ticket HERE

International Shipping Policy

MySmartBlinds is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns Policy

Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.